Business scenario: defining an event rule to process alerts related to operating system
As an HCL Workload Automation administrator, you
are in charge of taking the appropriate action in the HCL Workload Automation plan when a critical situation occurs in
the SAP system. You have an SAP extended agent workstation dedicated to
submit Business Intelligence tasks, whose activity you want to suspend every time the SAP BI system faces a critical situation (for
example, the SAP system is running
out of space). To do this:
- In your SAP CCMS monitoring architecture, identify the element related to the SAP system you want to monitor.
- In HCL Workload Automation, define an event rule that monitors the element and sends an event to HCL Workload Automation when an alert is generated for it. Associate with this event an action that sets the limit of the agent workstation to 0, and sends a mail to the SAP administrator to notify the details of the critical situation.
- As soon as the SAP administrator resolves the problem, you set the limit of the agent workstation back to its original value to resume the scheduling activities.