Locating product support

To find the HCL Workload Automation support page, see the appendix on support information in Troubleshooting Guide.

Use the Search Support option to search for items of interest to you. Useful terms to enter for Access method for z/OS are: "TWS4APPS", message IDs, ABEND codes, "EEWSERVE", "MVS xagent", "TWS applications z/OS", or the interface types ("TWS for z/OS", JES2, JES3).