HCL Workload Automation, Version 9.4

Self-Service Dashboards Overview

With the Self-Service Dashboards app, you can use your mobile device to define one or more dashboards to monitor subsets of jobs and workstations.

Self-Service Dashboards is a solution to monitor business tasks right from the mobile user's device, without having to install the full product or when you do not have access to the full product. It also enables some mobile users to perform simple business tasks without the necessity of learning about the complexity of the full product.

The dashboards give an overall picture of your jobs and workstations and allow you to drill down and view more detailed information about jobs, such as critical jobs, risk levels, late jobs, job logs, and other job details, and workstations and their availability. You can also perform some recovery actions on jobs and workstations.

Although the Self-Service Dashboards app is to be used primarily from a mobile device, you can also use it from your computer connected to a web browser.

To use the Self-Service Dashboards app, you launch it by specifying a URL that contains the host name and port number of the Dynamic Workload Console instance to which you are connecting.

If the Dynamic Workload Console instance to which you are connecting is configured for single sign-on, then a user can log in once on the Dynamic Workload Console and then gain access to the Self-Service Dashboards app without being prompted to log in again. . For more information about this configuration, see Configuring Dynamic Workload Console to use Single Sign-On.

For more information about this configuration, see Configuring Dynamic Workload Console to use Single Sign-On.

You can also use Self-Service Dashboards taking advantage of High Availability configuration so as to have multiple console instances working at the same time without reducing performance. For more information about this configuration, see High Availability using Self-Service Dashboards with DB2.

Prerequisites

You can access the Self-Service Dashboards app from standard browsers on the following devices:
  • IOS-based devices versions 9.x and 10.x
    • iPhone
    • iPad
    • iPod Touch
  • Android-based devices versions 5.x and 6
Note: If Self-Service Dashboards does not display correctly, try to access it with a different browser.

Supported Browsers

The following browser versions are supported:
  • Apache Safari 10.0
  • Google Chrome 53
  • Microsoft Internet Explorer 11
  • Microsoft Edge 38
  • Mozilla Firefox ESR 38 and ESR 45
Refer to the https://workloadautomation.hcldoc.com/help/topic/com.hcl.wa.doc_9.4/distrDDguides.html document for the most up-to-date information about supported versions for devices and operating systems.