You can use your mobile to submit service requests and
monitor the outcome and details. Service requests correspond to job
streams in your HCL Workload Automation environment.
Before you begin
To
submit a request you must launch the
Self-Service Catalog using
a web browser:
- Required role
- TWSWEBUIAdministrator, TWSWEBUIBusinessDeveloper
- Required role
- To submit a service to an engine, you must have at least one role
that is associated to the group to which the engine is shared on the Dynamic Workload Console.
For example: user1 with role1 can submit a service on engine1 which,
on the Dynamic Workload Console,
is shared to group1, to which role1 is associated.
For
more information, see Defining users and roles.
About this task
To submit service requests using the
Self-Service Catalog, perform the following steps:
Procedure
- Tap the Self-Service Catalog section
to launch the application.
- Tap the Catalogs section to display
a list of available catalogs. A catalog is a container of services.
- Tap a catalog to view the services it contains, and choose
the service you want to submit.
- Provide values for additional parameters for the service
from the Service Parameters page before you
submit the service. If no parameters were defined for the service
when it was created, then you see only the priority parameter which
is an optional parameter.
- Provide a value for each of the parameters listed on
the Service Parameters page. An icon to the
left of the input field indicates the format of the value. Possible
formats are: a text string, a date, a number, a time, a boolean type
value, and a custom defined regular expression.
- If a priority was not assigned when the service was created, you can optionally assign a
priority to your request by tapping Priority and selecting a value from the list, where
Premium is the highest priority and Bronze is the lowest priority. These values match
HCL Workload Automation
priority values; for
example, service requests with a Premium priority are launched as soon as their dependencies are
satisfied, in the same way as HCL Workload Automation
jobs with GO
priority.
- Tap Submit to launch the service request.
Results
The service starts according to its priority settings and
a progress bar is displayed on the home page. The job stream defined
in the service is submitted to be run.
What to do next
You can track the progress of the service submission and
the view the details of the request from the Request History section
on the home page. See
Viewing the Request History.