AWSBAT - Event counter messages
This section lists error and warning messages that might be issued by the event counter used by the fault-tolerant switch manager feature.
The message component code is BAT.
AWSBAT003E The event counter failed to initialize for the following reason: "error_message"
Explanation
The event counter failed to initialize for the reason detailed in the error_message.
System action
The Enable switch fault tolerance feature is no longer functioning. The process continues.
Operator response
Correct the reported problem and restart the process.
AWSBAT004E The event counter has failed after encountering the following problem: "error_message"
Explanation
The event counter failed for the reason detailed in the error_message.
System action
The event counter and the Enable switch fault tolerance feature both stop. The process continues.
Operator response
Correct the reported problem and restart the process.
AWSBAT005E The event counter failed to initialize while attempting to load its table with workstation names from the Symphony file. The following gives more details of the error: "system_error".
Explanation
This is an internal error. The event counter initialization failed for the indicated system_error.
System action
The event counter and the Enable switch fault tolerance feature both stop. The process continues.
Operator response
Restart the process. If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.
AWSBAT008E The process could not retrieve a value from the event counter.
Explanation
This is an internal error. Either the event counter is corrupted or the workstation identified by the event counter does not exist.
System action
The event counter and the Enable switch fault tolerance feature both stop. The process continues.
Operator response
Restart the process. If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.
AWSBAT011W The event counter received a message with a lower ID-number ("ID_number") than a message previously received from the same workstation.
Explanation
The message might be displayed while switch manager is running or after an error has occurred with HCL Workload Automation.
System action
The event counter is updated to use the new value. The process continues.
Operator response
None.
AWSBAT012E The process could not write the received ID-number to the event counter.
Explanation
This is an internal error.
System action
The process continues. Events routed through this workstation from the moment this message is displayed until the moment the process is restarted are ignored by the Enable switch fault tolerance feature.
Operator response
Restart the process. If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.
AWSBAT015E The event counter could not be saved because the following error occurred: "error_message"
Explanation
The event counter table could not be saved for the reason detailed in the error_message.
System action
The Enable switch fault tolerance feature stops. The process continues.
Operator response
Correct the problem reported, and restart the process.
AWSBAT053E The run-number in the Symphony file is higher than the current Symphony run-number.
Explanation
Either writer or mailman found that the Symphony file on the hard disk drive referred to a higher Symphony run number than that stored in the process. There are two possibilities:
- An occurrence of JnextPlan took place while the process was running, without the process being restarted
- The Symphony file or the EventCounter file has been changed manually or by a process outside HCL Workload Automation.
System action
The process continues. Events routed through this workstation since the last JnextPlan up to when the process is restarted are ignored by the Enable switch fault tolerance feature.
Operator response
The operator response depends on the cause of the error:
- If the cause of the error was 1), an internal error has occurred; search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.
- If the cause of the error was 2), either reinstate the original version of the Symphony file or delete the EventCounter file (<InstallDir>\ftbox\EventCounter) before restarting the process.
AWSBAT054E The saved event counter file could not be opened.
Explanation
A saved version of the event counter exists, but the process was not able to open the file.
System action
The process continues. Events routed through this workstation since the last JnextPlan up to when the process is restarted are ignored by the Enable switch fault tolerance feature.
Operator response
Delete the event counter file and restart the process. If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.
AWSBAT055E A new event counter file could not be created, and there is no saved file.
Explanation
There is no saved version of the event counter file, but when the process attempted to create a file, it failed.
System action
The process continues. Events routed through this workstation since the last JnextPlan up to when the process is restarted are ignored by the Enable switch fault tolerance feature.
Operator response
Check the following:
- Does an event counter file exist? If it does, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.
- Is there enough free disk space available in the product's installation directory to create the file? If not, free up more space.
- Are the security permissions on the installation directory correct? If not, correct the permissions.
Restart the process.
If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.
AWSBAT056E The following operating system error has affected the functionality of the process: "error_code".
Explanation
The operating system error indicated by error_code has occurred, and the process cannot continue with full functionality.
System action
The Enable switch fault tolerance feature stops. The process continues.
Operator response
Fix the operating system error. Restart the process.
AWSBAT057E The event counter file is corrupt.
Explanation
The process is trying to use the saved version of the event counter file, but it is corrupted.
System action
The process continues. Events routed through this workstation since the last JnextPlan up to when the process is restarted are ignored by the Enable switch fault tolerance feature.
Operator response
Delete the event counter file and restart the process.
AWSBAT058E The event counter failed to initialize.
Explanation
Some fields hold incorrect values.
System action
The process continues. Events routed through this workstation since the last JnextPlan up to when the process is restarted are ignored by the Enable switch fault tolerance feature.
Operator response
Restart the process. If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.
AWSBAT059E The event counter failed to initialize.
Explanation
Some fields are empty.
System action
The process continues. Events routed through this workstation since the last JnextPlan up to when the process is restarted are ignored by the Enable switch fault tolerance feature.
Operator response
Restart the process. If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.