HCL Workload Automation, Version 9.4

AWSBJG - Router messages

This section lists router error and warning messages that might be issued.

The message component code is BJG.

AWSBJG001E   Router cannot initialize the communication or set the connection type and file descriptor for the connected socket to make an SSL connection to conman. The following error message is given: "error_message"

Explanation

error_message is the operating system error message text.

System action

Router stops and the operation fails.

Operator response

Check that the network is working correctly. Check that SSL is configured correctly. If you have corrected the error, use the workstation stop and start commands to restart router.

See the chapter on setting security in the Planning and Installation Guide for more information about SSL.

AWSBJG002E   Router is unable to create the stdlist file.

Explanation

See message.

System action

Router stops and the operation fails.

Operator response

Check the file system of the <TWS_home> directory to ensure that there is sufficient space, and that the user has write permission. If you have corrected the error, use the workstation stop and start commands to restart router.

If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSBJG004W   Warning illegal timeout value: !1, using default

AWSBJG005E   Router has been invoked with an incorrect number of arguments.

Explanation

If you have invoked router manually, you have not supplied the correct number of arguments.

If router has been invoked by a HCL Workload Automation process, this is an internal error.

System action

Router does not start.

Operator response

If you have invoked router manually, check the syntax by issuing the command with just the -u argument (router -u). Retry the operation.

If router has been invoked by a HCL Workload Automation process, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSBJG006E   Router cannot perform the data translation between network format and host format required for SSL communication. (ntoh). The following error message is given: "error_message"

Explanation

error_message either identifies the record that could not be translated or gives more information about the error.

System action

Router stops and the operation fails.

Operator response

This is an internal error. Search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSBJG007E   Router cannot send router packets on the network. The following error message is given: "error_message"

Explanation

error_message either identifies the record that could not be sent or gives more information about the error.

System action

Router stops and the operation fails.

Operator response

Check that the network is working correctly. If you have corrected the error, use the workstation stop and start commands to restart router.

If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm..

AWSBJG008E   Router cannot receive router packets from the network. The following error message is given: "error_message"

Explanation

error_message either identifies the record that could not be received or gives more information about the error.

System action

Router stops and the operation fails.

Operator response

Check that the network is working correctly. If you have corrected the error, use the workstation stop and start commands to restart router.

If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm..

AWSBJG009E   Router ran out of memory allocating memory for internal data structures (comarea).

Explanation

See message.

System action

Router stops and the operation is not performed.

Operator response

Check the following:

  1. Verify if the workstation has enough memory available. Information about the memory requirements of HCL Workload Automation is provided in the Release Notes. If not, you might need to increase the memory of the workstation or make changes in memory management and paging to make more memory available to router. Use the workstation stop and start commands to restart router.
  2. If the workstation memory is adequate, try closing all the applications that you do not need, and then use the workstation stop and start commands to restart router.
  3. If the problem persists, reboot the workstation, and then use the workstation start command to restart router.
  4. If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.
The Release Notes for details of memory requirements.

AWSBJG011E   Scribner, called by router, cannot read the standard list file (stdlist) for the following job: "workstation_name"."job_stream_name": "job_name"

Explanation

workstation_name, job_stream_name, and job_name identify the job for which the standard list could not be read.

System action

Router stops and the operation is not performed.

Operator response

Verify if the standard list file exists and has read permission for the <TWS_user>.

Check if there are any network problems that might prevent scribner from accessing the workstation where the job was running.

If you have solved the problem, use the workstation stop and start commands to restart router.

AWSBJG012E   Router cannot open or read the Symphony file.

Explanation

See message.

System action

Router stops and the operation is not performed.

Operator response

Verify if the Symphony file exists and has read permission for the <TWS_user>.

If you have solved the problem, use the workstation stop and start commands to restart router.

AWSBJG015E   The following error occurred opening the configuration file "file_name": "error_message".

Explanation

See message.

System action

Router stops and the operation is not performed.

Operator response

Verify whether the configuration file exists and has read permission for the <TWS_user>.

AWSBJG016E   An error occurred reading the configuration file "file_name": "error_message".

Explanation

See message.

System action

Router stops and the operation is not performed.

Operator response

Verify whether the configuration file exists and has read permission for the <TWS_user>.

AWSBJG017E   An error occurred while closing the configuration file "file_name": "error_message".

Explanation

See message.

System action

Router stops and the operation is not performed.

Operator response

If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

Parent topic: HCL Workload Automation messages