HCL Workload Automation, Version 9.4

AWSEDW - Netman messages

This section lists error and warning messages that might be generated by the netman component.

The message component code is EDW.

AWSEDW001E   The following value: "value" for the following netman command line option: "option" is not in the correct format.

Explanation

See message: option is the command line option (-timeout, -port, -mortal). value is the value for either the -timeout or the -port options.

System action

Netman stops.

Operator response

Use the command netman -U to display the correct usage for netman, or look in the Reference Manual. Make sure that netman is invoked correctly in the file named StartUp located in the HCL Workload Automation directory. When you have corrected the problem, run StartUp to start netman.

The Reference Manual for the syntax of the netman command.

AWSEDW002E   System error

AWSEDW003W   Not running with root permissions

AWSEDW004E   Message file already opened by another process: !1, !2

AWSEDW005E   Netman was unable to open its configuration file: "file_name". The following error was given by the operating system: "system_error"

Explanation

See message text.

file_name is the fully qualified name of the netman configuration file.

system_error is the operating system error message.

System action

Netman stops.

Operator response

Use the operating system error message to determine what the problem is. Make sure that the netman configuration file exists and that netman has read permission for the file. Correct any errors you find and run StartUp to start netman.

AWSEDW006E   Netman could not process the service information in its configuration file: "file_name". If the problem is with a specific entry, the details are as follows (if the following fields are blank the problem is a general one): "service_entry":"service_number".

Explanation

See message text.

file_name is the fully qualified configuration file name.

service_entry is the number of the service entry being processed, if any.

service_number is the service request number (for example, 2001, or 2002), if any.

Operator response

Ensure that the identified Netman configuration file exists, and is in the correct directory (see the Administration Guide for details of the file and the services it defines).

Edit the configuration file and make sure that all the entries are valid service entries. When you have corrected the problem, run StartUp to start netman.

Administration Guide for details of the services.

AWSEDW007E   Unable to open both message file and net connection

AWSEDW008E   Error opening stdlist

AWSEDW009E   Error duping stdlist

AWSEDW011E   Unable to create stdlist

AWSEDW012E   An internal error has occurred. Netman has stopped because the following non-valid unlink request has been received: "service_request ". The error message and number are as follows: "error_number": "error_message"

Explanation

This request may be an obsolete request type.

service_request is the service request packet received by Netman.

error_number and error_message provide more information about the error. Depending on the type of error, thay might contain null values, or other information.

System action

Netman continues, but the operation is not performed.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW013E   An internal error has occurred. Netman received the following unlink request "service_request" from the following message file: "message_file". Unlink requests received from a message file are not allowed.

Explanation

This may be an obsolete service request and therefore an obsolete error message.

service_request is the service request packet received by Netman.

message_file is the name of the file from which the request was received.

System action

Netman continues, but the operation is not performed.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW014E   Invalid request !3 on !1: !2

AWSEDW015E   Netman received the following unknown service request: "service_request"

Explanation

service_request is the service request packet received by Netman

System action

Netman continues, but the operation is not performed.

Operator response

Make sure that the Netman configuration file is not corrupted and that it contains entries for all the valid services. When you have corrected the problem, run StartUp to start netman.

If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW017E   Netman received a service request for the following service that has a service type of disabled : "service_request"

Explanation

service_request is the service request packet received by Netman.

System action

Netman continues, but the operation is not performed.

Operator response

Make sure that the Netman configuration file is not corrupted and that it contains entries for all the valid services. When you have corrected the problem, run StartUp to start netman.

If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW018E   Error building message file: !1, !2

AWSEDW019E   An internal error has occurred. Netman was unable to open its message file, NetReq.msg, for reading. The following messages were given:Operating system error: "system_error"Events file library error: "library_error".

Explanation

system_error is the operating system error message.

library_error is a message retrieved from the events file library describing the error.

System action

Netman stops.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW020E   An internal error has occurred. Netman was unable to set up its TCP/IP port to listen for service requests. The following operating system message was received: "error_message".

Explanation

error_message is the operating system error message for the error.

System action

Netman stops.

Operator response

Use the error message to try and identify and solve the problem. Make sure that the port number is not being used by another process. When you have corrected the problem, run StartUp to start netman.

If the problem persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW021E   Netman was unable to stop the following service as part of the child process cleanup procedures performed before exiting: "service". The following error message was given by the operating system: "error_message".

Explanation

service identifies the service that cannot be stopped.

error_message is a message that contains the operating system error.

System action

Netman continues, but the operation is not performed.

Operator response

Use the operating system error message to determine the reason for the problem. Use operating system commands to stop any child processes that are still running. When you have corrected the problem, run StartUp to start netman.

If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW022E   An internal error has occurred. Netman encountered an IPC error when waiting for a service request to arrive or when reading a service request, from the following port: "port_number". The error message is as follows: "system_error"

Explanation

port_number is the port to which Netman is waiting on request.

system_error indicates when the error occurred and the operating system error message.

Note: if the error occurred while waiting for a request, the port_number variable contains the system_error and the second variable is unused.

System action

Netman continues, but the operation is not performed.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW023E   An internal error has occurred. Netman encountered an IPC error when trying to close the connection with the client process on the following port: "port_number", "system_error".

Explanation

port_number is the connection port number.

system_error is a message that contains the operating system error.

System action

Netman continues, but the operation is not performed.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW024E   An internal error has occurred. Netman encountered an error while it was trying to read a service request from the following message file: "message_file". The following operating system error message is given: "error_message".

Explanation

message_file contains the fully qualified name for the message file.

error_message contains the operating system error message.

System action

Netman continues, but the operation is not performed.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW025E   An internal error has occurred. Netman was unable to pass the circuit information as an argument to the program associated with the following service request: "service_request". The operating system error message is as follows: "error_message".

Explanation

Old message: Error forming string to pass circuit information.

error_message contains the operating system error message.

service_request is the service request packet received by netman.

System action

Netman continues, but the operation is not performed.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW026E   Netman was unable to run the child process associated with the following service request: "service_request". The operating system error message is as follows: "error_message ".

Explanation

service_request is the service request packet received by netman

error_message contains the error type and the operating system error message. See the NetConf file for the list of service numbers and the associated programs.

System action

Netman continues, but the operation is not performed.

Operator response

Check that the associated program specified in the NetConf file is present and can be run by the <TWS_user>. If you find a problem and correct it, run StartUp to restart netman. If the program specifications in the NetConf file are correct, an internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

The network troubleshooting chapter in Administration and Troubleshooting for details of the valid services.

AWSEDW027E   An internal error has occurred. Netman is unable to send an acknowledgment packet in response to the following service request: "service_request ". The following error message is given: "error_message"

Explanation

service_request is the service request packet received by Netman.

error_message gives more information about the error.

System action

Netman continues, but the operation is not performed

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW029E   Error closing net link: !1, !2

AWSEDW030E   An internal error has occurred. Netman was unable to set the signal handler to ignore one of the following signals: SIGTTOU, SIGTTIN, and SIGTSTP. The signal number is as follows: "signal_number". The operating system error message is as follows: "system_error"

Explanation

Old message: System error in sigaction.

signal_number is the number of the signal.

system_error is the operating system error message.

System action

Netman stops.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW031E   An internal error has occurred. Netman was unable to create a new session when trying to become a daemon process. The operating system error message is as follows: "error_number", "error_message".

Explanation

Old message: System error in setsid.

error_number and error_message give more information about the error.

System action

Netman stops.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW032E   An internal error has occurred. Netman was unable to change the current working directory to the root directory when trying to become a daemon process. The operating system error message is as follows: "error_number", "error_message".

Explanation

Old message: System error in chdir.

error_number and error_message give more information about the error.

System action

Netman stops.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW033W   The following duplicate service request has been received: "service_request". The following is the error message: "error_message"

Explanation

service_request is the service request packet received by Netman

error_message gives more information about the error.

System action

Netman continues, but the duplicate service request is ignored.

Operator response

The service you are trying to start is already running. If you are trying to restart the service, issue a conman stop command and issue the start request again.

AWSEDW035W   The following request cannot be performed because netman is emptying its request cache: "service_request"

Explanation

Netman empties service requests from its message file, NetReq.msg, at startup, and at other times, as required. All requests are discarded, except for the last one. The last one is also discarded if it is a netman stop request.

service_request is the service request received by netman.

System action

Netman continues.

Operator response

None. However, if this message appears repeatedly, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW044W   Son !1 pin !2 is gone, status: !3

AWSEDW045W   Client pin !1 is gone, status: !2

AWSEDW050E   An internal error has occurred. Netman, while attempting to launch itself as a daemon, cannot set the real group id (gid) to the HCL Workload Automation group id. The error occurred in the following source file: "file_name", at line: "line_number". The operating system error message is as follows: "error_message", !4.

Explanation

file_name is the name of the source file where the error occurred.

line_number is the line number of the source file where the error occurred.

error_message is the operating system error message.

System action

Netman stops.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW051E   An internal error has occurred. Netman, while attempting to launch itself as a daemon, cannot set the real user id (uid) to the HCL Workload Automation user id. The error occurred in the following source file: "file_name", at line: "line_number". The operating system error message is as follows: "error_message", !4.

Explanation

file_name is the name of the source file where the error occurred.

line_number is the line number of the source file where the error occurred.

error_message is the operating system error message.

System action

Netman stops.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW052W   IP address validation not performed for request: !1. Connection received from IP address: !2. !3. Service request accepted.

AWSEDW053E   Netman could not validate the IP address for a service.Service request: "service_request"IP address: "IP_address"Error type: "error_type"Error message: "validation_error".

Explanation

service_request is the service request packet received by Netman

IP_address is the IP address of the client process.

error_type is a string containing either the string **ERROR** or the string **WARNING**.

validation_error is a message containing the validation error.

System action

Netman continues, but the operation is not performed.

Operator response

Refer to the HCL Workload Automation Administration Guide for a description of IP validation operations.

The chapter on troubleshooting the network in the Administration Guide for details on IP validation.

AWSEDW056E   Netman was unable to retrieve its product group name from the components file. Netman might not have been installed correctly, or the components file might not be correct.

Explanation

See message.

System action

Netman stops.

Operator response

Update the components file so that there is a valid entry for Netman.

On UNIX, the default components file is located in /usr/unison/components. The following environment variable can be used to specify another location: UNISON_COMPONENT_FILE.

On Windows, the location of the components file is stored in the following Registry entry: \HKEY_LOCAL_MACHINE\SOFTWARE\Unison Software, Inc\ComponentLocationDB\DBPath.

When you have corrected the problem, run StartUp to restart netman.

AWSEDW058E   Netman cannot find the program file associated with the following service number: "service_number" and action number: "action_number" in its configuration file"netman_configuration_file".

Explanation

service_number identifies the service for which the program cannot be found.

action_number identifies the action in the netman configuration file.

netman_configuration_file is the name of the configuration file for netman.

System action

The program continues. The service is not launched.

Operator response

Verify the existence and accessibility of the program file associated with the service that Netman failed to launch. Correct the location and name of the file, if appropriate, either on disk or in the file, and run StartUp to restart netman.

AWSEDW059E   Netman was unable to get information about its configuration file, "file_name". The operating system error message is as follows: "system_error"

Explanation

Netman periodically reads this file to update its internal service table.

file_name is the fully qualified name of the configuration file.

system_error is the operating system error message.

System action

If this problem occurs at start up, Netman stops. Otherwise, netman continues, using the configuration data it has in memory.

Operator response

Make sure that the configuration file exists and that the <TWS_user> has read access to it. If you find and correct an error, run StartUp to restart netman.

AWSEDW060E   Netman found a non-valid service request in its configuration file. [ SEE AWSEDW058 FOR FORMATs , NetConf. "file_name":"ServiceEntry": "service_number" !4 !5

Explanation

file_name is the fully qualified name for the configuration file.

ServiceEntry specifies the entry number in the configuration file.

service_number is the invalid service number.

System action

Netman continues, but the operation is not performed.

Operator response

Edit the Netman configuration file, NetConf, and make sure that all the entries are valid service entries. If you find and correct an error, run StartUp to restart netman.

AWSEDW061E   Netman was unable to create a new thread. Pipe connections are not supported.

Explanation

Old message: CreateThread failed

An API Window has failed.

System action

The program proceeds. Netman can continue supporting socket connections.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW062E   Netman cannot enable a named pipe server process to wait for a client process. The error occurred in the following source file: "file_name", at line: "line_number". The operating system error message is as follows: "error_number", from the following call: "system_call".

Explanation

Old message: ConnectNamedPipe() failed

file_name is the name of the file where the error occurred.

line_number is the line number in the file where the error occurred.

error_number is the operating system error number.

system_call is the system call being performed when the error occurred.

System action

The program proceeds. Netman can continue supporting socket connections.

Operator response

Read the description of the internal system error and try to correct it. If you find and correct an error, run StartUp to restart netman.

If the error persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW063E   An internal error has occurred. Netman was unable to identify the following user that is trying to start a service: "user_ID".

Explanation

This Windows problem occurs when gconman starts a connection as the logged-on user.

Old message: Received NULL token from token list for id:

user_ID is the ID of the user running gconman.

System action

Netman proceeds. The process will not be started.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW065E   CreateEvent() failed: File !1 (line !4): Error !2 from !3

AWSEDW066E   Netman encountered an error trying to write data to a pipe. The error occurred in the following source file: "file_name", at line: "line_number". The operating system error message is as follows: "error_number", from the following call: "system_call".

Explanation

Old message: WriteFile() failed:

file_name is the name of the file where the error occurred.

line_number is the line number in the file where the error occurred.

error_number is the operating system error number.

system_call is the system call being performed when the error occurred.

System action

The program proceeds.

Operator response

Read the description of the internal system error and try to correct it. If you find and correct an error, run StartUp to restart netman.

If the error persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW067E   Netman encountered an error trying to read data from a pipe. The error occurred in the following source file: "file_name", at line: "line_number". The operating system error message is as follows: "error_number", from the following call: "system_call".

Explanation

Old message: ReadFile() failed:

file_name is the name of the file where the error occurred.

line_number is the line number in the file where the error occurred.

error_number is the operating system error number.

system_call is the system call being performed when the error occurred.

System action

The program proceeds.

Operator response

Read the description of the internal system error and try to correct it. If you find and correct an error, run StartUp to restart netman.

If the error persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW068E   Netman encountered an error trying to create a named pipe. The error occurred in the following source file: "file_name", at line: "line_number". The operating system error message is as follows: "error_number", from the following call: "system_call".

Explanation

Old message: CreateNamedPipe() failed:

file_name is the name of the file where the error occurred.

line_number is the line number in the file where the error occurred.

error_number is the operating system error number.

system_call is the system call being performed when the error occurred.

System action

The program proceeds.

Operator response

Read the description of the internal system error and try to correct it. If you find and correct an error, run StartUp to restart netman.

If the error persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW069E   Netman was unable to create a handle for a new thread starting Service Client thread. The error occurred in the following source file: "file_name", at line: "line_number". The operating system error message is as follows: "error_number", from the following call: "system_call".

Explanation

Old message: CreateThread() failed

file_name is the name of the file where the error occurred.

line_number is the line number in the file where the error occurred.

error_number is the operating system error number.

system_call is the system call being performed when the error occurred.

System action

The program proceeds. Netman can continue supporting socket connections.

Operator response

Read the description of the internal system error and try to correct it. If you find and correct an error, run StartUp to restart netman.

If the error persists, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW070E   An internal error has occurred. Netman could not write to the Windows event log. The operating system error message is as follows: "error_number". The error occurred in the following source code file: "file_name" at line"line_number".

Explanation

error_number is the error code returned by the system.

file_name is the source code file name.

line_number is the source code line number.

System action

Netman continues, but the operation is not performed.

Operator response

This is a system error. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.

AWSEDW081W   SSL port set to 0 - no SSL IPC opened

AWSEDW090E   An attempt has been made to perform a non-secure action from a remote workstation to the local workstation. The remote workstation does not have the correct security rights to access the local workstation.

Explanation

It is possible that the Security or Symphony files have been in some way corrupted on the remote workstation. It is also possible that the Security file on the remote workstation might have been hacked.

System action

The program proceeds.

Operator response

Verify that the Security file on the remote workstation is the same as that sent by the master domain manager during the centralized security initialization. Check that the Symphony files on both the remote and the local workstations are the same.

To resolve a problem of Symphony file corruption, see the chapter on the subject in the Troubleshooting guide.

If you find and correct an error, run StartUp to restart netman.

The chapter on Symphony file corruption in the Troubleshooting guide.

AWSEDW091E   Netman was unable to start a new process. Your HCL Workload Automation license expired "exp_date".

Explanation

Your HCL Workload Automation license has expired.

System action

The program proceeds. Netman can continue but it is not able to start new processes.

Operator response

An internal error has occurred. If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm.