AWSMSCD - Smart Cloud Control Desk plug-in messages
This section lists error and warning messages.
The message component code is MSCD.
AWSMSCD102E The ticket has not been successfully opened for following reason: "reason".
Explanation
See message.
System action
The operation cannot be performed. The program continues.
Operator response
If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm
AWSMSCD103E The action type "action_type" is not supported.
Explanation
See message.
System action
The operation cannot be performed. The program continues.
Operator response
If you cannot resolve the problem, search the HCL Support database for a solution at https://hclpnpsupport.hcltech.com/csm
AWSMSCD104E SmartCloud Control Desk url not defined.
Explanation
See message.
System action
The operation cannot be performed. The program continues.
Operator response
Set sccdUrl using optman
AWSMSCD105E SmartCloud Control Desk username not defined.
Explanation
See message.
System action
The operation cannot be performed. The program continues.
Operator response
Set sccdUserName using optman
AWSMSCD106E SmartCloud Control Desk password not defined.
Explanation
See message.
System action
The operation cannot be performed. The program continues.
Operator response
Set sccdUserPassword using optman
AWSMSCD107E Wrong SmartCloud Control Desk username and/or password.
Explanation
See message.
System action
The operation cannot be performed. The program continues.
Operator response
Check sccdUserName and sccdUserPassword using optman
AWSMSCD108E The SmartCloud Control Desk Url "url" is malformed.
Explanation
See message.
System action
The operation cannot be performed. The program continues.
Operator response
Check sccd url
AWSMSCD109E The TWS windows user was not found.
Explanation
See message.
System action
The operation cannot be performed. The program continues.
Operator response
Set sccdUserName using optman
AWSMSCD110W Skip configuration item "cinum" beacause was not found on SmartCloud Control Desk.
Explanation
See message.
System action
The operation cannot be performed. The program continues.
Operator response
Set sccdUserName using optman
AWSMSCD111W Skip affected person " affperson" because not found on SmartCloud Control Desk.
Explanation
See message.
System action
The operation cannot be performed. The program continues.
Operator response
Set sccdUserName using optman