Configure the HCL Workload Automation Windows service to start as a local system account
About this task
By default, the HCL Workload Automation Windows service is configured for the TWSUser
of each agent. By changing it to start as a local system account,
only one desktop instance is created on the computer, not one per
agent. The solution is implemented as follows:
- For agents installed with version 9.4, or later, this change is achieved by using the optional installation parameter –sharedDesktop
- For agents being installed at earlier versions, or agents already installed, make the change manually. See Modify configuration of Windows service for how to do it.