HCL Workload Automation, Version 9.4

HCL Workload Automation resource instance reports fail status or HCL Workload Automation user jobs go in the abend state

Problem: If you run more than three instances of HCL Workload Automation on the same node with jobs running it is possible to have the following behavior:
  • The HCL Workload Automation cluster resource instance is in fail status.
  • HCL Workload Automation user jobs go in the abend or fail state.
  • In this case you can find the following error message in <TWS_HOME>\stdlist\date\TWSUSERNAME:
    +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    + AWSBIJ139E An internal error has occurred. Jobmon was unable to create a
    + new desktop on the window station associated with the calling process.
    + The error occurred in the following source code file:
    + ../../src/jobmon/monutil.c at line: 2454. The error mess
    + +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    AWSBIJ140E An internal error has occurred. Jobmon was unable to create the
    Windows process environment to launch jobs. The error occurred in the
    following source code file: ../../src/jobmon/monutil.c at line: 830.
    The following error message is in the <TWS_HOME>\stdlist\logs\date_TWSMERGE.log file,e: 06:00:28 19.05.2006|BATCHMAN:* AWSBHT061E Batchman has received a mailbox record indicating that the following job has terminated unexpectedly: The system has run out of desktop heap.
    06:00:28 19.05.2006|BATCHMAN:* 
    AWSBHT061E Batchman as received a mailbox record indicating that the following 
    job has terminated unexpectedly:
      The system has run out of desktop heap. 

    Solution: The solution to this problem has a number of different options, and is described in Resolving desktop heap size problems on workstations with more than three agents