HCL Workload Automation, Version 9.4

Cannot submit jobs after a Web Services Hub restart

HCL Workload Automation plug-in for Informatica jobs fail to submit after an Informatica PowerCenter Web Services Hub restart.

Summary

A restart of the PowerCenter Web Services Hub prevents the proper submission of HCL Workload Automation plug-in for Informatica jobs.

Problem symptom

Following a restart of the Web Services Hub, the HCL Workload Automation jobs launched from the command line end in FAIL state (Error state in the Dynamic Workload Console) and return the following exception in the job log:
AWKIPC005E Failed to run workflow.
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Remote Exception
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Solution

After restarting the Hub, to enable the correct submission of plug-in jobs, connect to the Informatica PowerCenter Web Services Hub URL and follow these steps:
  1. In the Navigator pane, expand Web Service -> Batch WebService, and then click Integration WebService.
  2. In the Operations pane, click Try-It from the toolbar.
  3. In the Web Service Operations Navigator pane, click login.
  4. Fill out the form in the right pane, specifying the required information in the UserName, RepositoryName, and Password text fields.
  5. Click Send.
  6. In the SOAP Response pane, copy the value for the SessionId tag.
  7. In the Web Service Operations Navigator pane, click getWorkflowLog.
  8. Paste the value copied previously in the SessionId text field and then enter the required information in the FolderName, WorkflowName, Timeout, and ServiceName text fields.
  9. Click Send.

    You can now submit jobs safely again.

The problem is due to an Informatica Powercenter defect, for which change request 296859 is outstanding. A formal solution to the problem should be provided by the Informatica HotFix that will address this change request.