HCL Workload Automation, Version 9.4

Integrating with Tivoli Business Service Manager through Change and Configuration Management Database

An additional type of integration of which you can take advantage is based on the Discovery Library Adapter (DLA) mechanism of Change and Configuration Management Database. A DLA can send resource information to Change and Configuration Management Database (CCMDB) without the overhead of a Web Application Server, database, or other middleware. To integrate with the CCMDB via the Discovery Library, all an application needs to do is produce an XML file containing the resource information.

The DLA provided with HCL Workload Automation is capable of extracting snapshots of the job stream, job, and workstation definitions stored in the HCL Workload Automation data base.

Such information can then be passed to Tivoli Business Service Manager to integrate with events received from HCL Workload Automation through the Event Integration Facility (EIF) probe.

The overall procedure consists in the following steps:
  1. On a master domain manager where also Change and Configuration Management Database is installed, go to the TWA_home/tws/CCMDB directory and run the dataxtract command to create an XML file (also called Discovery Library book - IdML book) that includes all the job stream, job, and workstation definitions found in the HCL Workload Automation data base.
    The format of the XML file is:
    ITWS930.<hostname>.<timestamp>.refresh.xml
  2. Copy or send the XML file on the computer running Tivoli Business Service Manager.

    Here, process the file as defined in Processing the Discovery Library book file in Tivoli Business Service Manager to write it into the data base of Tivoli Business Service Manager.

    In Tivoli Business Service Manager this information can be catalogued as SERVICE OBJECTS based on LOB (lines of business) to complement the information received by the Event Integration Facility (EIF) probe from HCL Workload Automation.