Start of changeHCL Workload Automation, Version 9.4

Centralized agent update fails because the temporary backup directory is too small

You are centrally updating dynamic agents or fault-tolerant agents but the backup directory used is too small, and the agent installation fails.

Cause and solution

The centralized agent update fails because the backup directory, by default /tmp, does not have enough space. You can set a different directory by performing the following steps:
  1. On the master domain manager workstation, go to the directory where you downloaded the fix pack installation package, or the eImage that you want to install on the agent. The default directory value is:
    On Windows operating systems:
    <TWA_home>\TWS\depot\agent
    On UNIX operating systems:
    <TWA_home>/TWS/depot/agent
    where <TWA_home> is the master domain manager installation directory.
  2. Edit the following script:
    On Windows operating systems:
    <TWA_home>\TWS\depot\agent\TWS94_agent_platform_AGENT.zip\self\selfupdate.wsf
    On UNIX operating systems:
    <TWA_home>/TWS/depot/agent/TWS94_agent_platform_AGENT.zip/self/selfupdate.sh
  3. In the selfupdate script, locate the BACKUP_DIR variable and replace the value to the directory you want to use as backup.


End of change