A ticket is opened to the specified uri with the desired title.
Property name | Description | Type | Required | Length | Default value | |
min | max | |||||
Title | The summary of the ticket to be opened. | string | 1 | |||
Priority | The priority of the ticket to be opened. | string
1 2 3 4 5 | 1 | 3 | ||
Description | The description for the ticket. | string | 1 | |||
SCCDUrl | The SmartCloud Control Desk Uri to be used. | string | 1 | |||
SCCDUser | The SmartCloud Control Desk user, specified in the format user or workstation#user. | string | 1 | |||
SCCDPassword | The SmartCloud Control Desk user password to be used. If specified, the value in SCCDUser is considered as an ordinary user name, not a TWS resource. | string | 1 | |||
Affected Person | The person who is affected by the ticket. This value is case sensitive. | string | 1 | |||
CI Number | The configuration item number associated with the ticket. This value is case sensitive. | string | 1 |