Troubleshooting scenarios
You can troubleshoot the centralized agent update.
You can troubleshoot the centralized agent update by reading the
centralized_update log file.
- Prerequisite scan detects missing prerequisites and the centralized agent update fails
You are centrally updating dynamic agents or fault-tolerant agents but the prerequisite scan detects missing prerequisites and the agent installation fails. - Centralized agent update fails because the temporary backup directory is too small
You are centrally updating dynamic agents or fault-tolerant agents but the backup directory used is too small, and the agent installation fails. - Manually restore agent instances when the automatic restore fails
You are upgrading dynamic agents or fault-tolerant agents using either the centralized agent update method or the twsinst script, but the update process fails and starts the automatic restore process. If the automatic restore process fails, you need to manually restore the old agent instances. - Centralized agent update does not complete and no operator message is displayed
You are centrally updating dynamic agents and fault-tolerant agents from Dynamic Workload Console. An agent is in running status in the Dynamic Workload Console, but the update process does not complete and no operator message is displayed. - Centralized update fails on agents in parallel due to WebSphere Application Server wrong memory management
You are centrally updating 20 dynamic agents and fault-tolerant agents in parallel from the Dynamic Workload Console. On some of the agents, the update fails during the download of the agent package.
Parent topic: Centralized agent update