SmartCloud Control Desk actions
This provider implements a single action named OpenTicket that opens a ticket on a default SmartCloud Control Desk. Use optman to specify the SmartCloud Control Desk server by setting the sccdUrl, sccdName, and sccdUserPassword global options. For detailed information about optman, see the Administration Guide.
Click here to
see the Dynamic Workload Console fields
for OpenTicket.
Note: PDF users, the above parameter
table is an html file referenced by the PDF. It is not saved locally
with the PDF from the infocenter. You must first view it on the infocenter
before saving or printing.